Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

United Security Virginia ("we," "us," or "our") collects information from you when you use our website, request services, or interact with our company. The types of information we may collect include:

Personal Information

• • Name, email address, phone number, and mailing address
• • Business information including company name and role
• • Service location addresses and property details
• • Communication preferences and service history

Technical Information

• • IP address, browser type, and device information
• • Website usage data and pages visited
• • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• • Providing security services and customer support
• • Scheduling service appointments and installations
• • Communicating about your services and account
• • Improving our website and service offerings
• • Sending important security system notifications
• • Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• • With service providers who assist in our operations (equipment suppliers, monitoring services)
• • When required by law or to protect rights and safety
• • In connection with emergency response services
• • With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and customer information are typically retained for 7 years after service termination.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• • Access and review your personal information
• • Request corrections to inaccurate information
• • Opt out of marketing communications
• • Request deletion of your information (subject to legal requirements)

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

12. Virginia State Privacy Rights

As a Virginia-based company serving Virginia residents, we comply with all applicable Virginia privacy laws and regulations. Virginia residents have additional rights under state law regarding their personal information.